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Terms of Use

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1. Agreement to These Terms

These Terms of Use (“Terms”) are a binding agreement between you and Aakaar AI, Inc., a Delaware corporation (“Aakaar AI,” “we,” “us,” or “our”). They govern your access to and use of our website, software platform, AI agents, AI assistant, Model Context Protocol (“MCP”) server, skills and integrations for third-party AI assistants, APIs, and managed services, together with any related features, content, and support (collectively, the “Service”).

Who “you” is. If you use the Service on behalf of a company, agency, or other organization, “you” means that organization, and you confirm that you have authority to bind it to these Terms.

How you accept. You accept these Terms when you click to agree during sign-up, sign an order form that references these Terms, or use the Service. If you do not agree, do not use the Service.

Order Forms. If you have signed an order form, statement of work, managed services agreement, or other written agreement with us (an “Order Form”), that Order Form is part of these Terms. If an Order Form conflicts with these Terms, the Order Form controls, but only for that conflict.

Marketplaces. The Service connects to third-party marketplaces and advertising platforms, such as Amazon and, when supported, Walmart (each, a “Marketplace”). Your use of each Marketplace remains governed by that Marketplace’s own terms and policies.

2. The Service

2.1 Overview

Aakaar AI is an AI-powered platform for brands, sellers, vendors, and agencies that sell and advertise on Marketplaces. The Service uses AI agents and related tools to analyze your advertising, sales, listing, inventory, profitability, and brand analytics data, to generate recommendations, reports, and content, and, where you authorize it, to carry out advertising, listing, and merchandising actions on your Marketplace accounts. You can use the Service through our platform, through third-party AI assistants connected to our MCP server or skills, or through managed services delivered by our team.

2.2 Marketplace Connections

To use most features, you must connect one or more Marketplace accounts through that Marketplace’s official authorization process. Depending on the Marketplaces and permissions you authorize, this may include:

  • Amazon: Seller Central and Vendor Central accounts through the Amazon Selling Partner API, and Amazon Ads accounts (including Sponsored Ads and, where offered, Amazon DSP) through the Amazon Ads API.
  • Walmart (when supported): Walmart Marketplace seller accounts through Walmart’s Marketplace APIs, and Walmart Connect advertising accounts through Walmart’s advertising APIs.

The data we access depends on the permissions you grant and the features you use. It may include advertising, keyword, search term, sales, order, return, refund, fee, settlement, inventory, listing, catalog, and brand analytics data. Our Privacy Policy describes these categories in more detail.

We do not request access to Marketplace customers’ personally identifiable information except where strictly required for a Service feature, permitted by the Marketplace, and authorized by you, and any such information will be handled only as permitted by the Marketplace’s policies and applicable law.

You can revoke our access to a Marketplace account at any time through that Marketplace’s account settings or by contacting us. Revoking access may disable some or all features.

2.3 AI Agents and Authorized Actions

When you connect a Marketplace account, you authorize Aakaar AI to read your data and, to the extent you approve individual actions or enable automatic operation, to make changes to that account on your behalf. These changes may include adjusting bids, budgets, placements, keywords, targets, and campaigns, and publishing listing content and images.

  • Manual approval is the default. AI agents propose actions for your review, and nothing is submitted to a Marketplace until you approve it.
  • Automatic operation is opt-in. If you switch an agent to automatic operation, it acts within the rules and limits you configure, such as bid ceilings, budget and spending caps, and protected terms or ASINs. Actions taken within those settings are treated as authorized by you. We may also apply our own system-level safety limits, but these do not replace your settings or your oversight.
  • Your responsibility. You are responsible for reviewing proposed actions, configuring and monitoring appropriate limits, and the actions you approve or authorize, whether through our platform, the AI assistant, the MCP server, or a skill. You remain responsible for your Marketplace accounts, advertising spend, listing content, pricing, inventory, and compliance with Marketplace policies.
  • Marketplace processing. Marketplaces may delay, modify, or reject submitted changes, and changes may take time to appear. We do not control how a Marketplace processes them.
  • Report problems promptly. If you believe the Service took an action outside your approvals or configured settings, notify us promptly at support@aakaarai.com so we can investigate and help correct it.

2.4 Managed Services

If you purchase managed services, our team will manage your advertising and related work as described in your Order Form, using the Service and other tools we choose. By purchasing managed services, you authorize our team to review, approve, and submit actions on your Marketplace accounts, and on any other platforms you give us access to (such as Google Ads or TikTok Shop), within the scope, budgets, and guidelines agreed in your Order Form or in writing. You agree to provide timely access, information, and approvals we reasonably request. You remain responsible for your business decisions, product compliance, pricing, inventory, and Marketplace accounts. Your Order Form governs the scope, fees, term, and reporting for managed services.

2.5 Third-Party AI Assistants, MCP, and Skills

You may access parts of the Service through third-party AI assistants, such as Claude or ChatGPT, by connecting our MCP server or loading our skills. When you do, you direct us to make your data available to that assistant as needed to respond to your requests, and any actions you instruct through it are treated as actions you authorized. Your use of a third-party assistant is governed by your agreement with its provider. Section 6 contains additional terms for AI features.

2.6 Third-Party and Public Data

The Service may include data from licensed third-party providers and publicly available sources, such as market, category, and competitor information. We do not guarantee the accuracy or completeness of third-party or public data.

2.7 Changes to the Service and Beta Features

We continually improve the Service and may add, change, or remove features. We may offer features labeled beta, preview, or early access. These are provided as is, may change or be discontinued at any time, and may not be supported to the same standard as the rest of the Service.

3. Accounts, Eligibility, and Authority

3.1 Account Creation

To use the Service, you must create an account by providing accurate and complete information and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Eligibility

You must be at least 18 years old and legally able to enter into binding contracts to use the Service. By creating an account, you represent that you meet these requirements. The Service is intended for business use only. By using it, you confirm that you are acting for business purposes and not as a consumer.

You may not use the Service if you are located in, or are organized under the laws of, a country or region subject to comprehensive U.S. sanctions, or if you are on any U.S. government list of prohibited or restricted parties.

3.3 Authorized Users and Team Access

You may invite employees, contractors, and other people working for you to use the Service under your account (“Authorized Users”), up to the number allowed by your plan or Order Form. Each Authorized User must have their own login, and login credentials may not be shared. You are responsible for your Authorized Users’ compliance with these Terms, for everything they do in the Service, including actions they approve or authorize, and for removing their access promptly when they no longer work for you.

3.4 Agencies and Client Accounts

If you are an agency, consultant, or other service provider using the Service to manage Marketplace accounts that belong to your clients, you represent and agree that:

  • you have, and will maintain, written authority from each client to connect its Marketplace accounts to the Service and to approve or authorize actions on those accounts;
  • you are responsible for your clients’ use of the Service through your account, for giving your clients any notices and obtaining any consents required for us to process their data, and for your clients’ compliance with the Marketplace Terms;
  • you will disconnect a client’s accounts promptly when your authority to manage them ends; and
  • our agreement is with you, not your clients, and you are responsible for all fees for the client accounts you connect, unless an Order Form says otherwise.

If a Marketplace account owner tells us that your authority over its account has ended, we may disconnect that account from the Service.

3.5 Marketplace Account Authorization

When you connect a Marketplace account to the Service, you represent that:

  • you are the owner of the account or authorized to act on behalf of the owner;
  • you have the right to grant us access to the account and its data; and
  • your use of the Service, and any data, content, or actions you submit, approve, or authorize through the Service, complies with all terms, policies, and program guidelines of that Marketplace that apply to you (the “Marketplace Terms”). For Amazon, these include the Amazon Services Business Solutions Agreement, Amazon Vendor terms, the Amazon Advertising Agreement, the Amazon Ads API License Agreement, the Selling Partner API Acceptable Use Policy and Data Protection Policy, and the Brand Analytics terms. For Walmart, these include the Walmart Marketplace Retailer Agreement, Walmart’s developer and API policies, and the Walmart Connect advertising terms.

You can revoke our access at any time, as described in Section 2.2.

3.6 Marketplace Account Status

You will promptly notify us if any connected Marketplace account is suspended, restricted, or otherwise becomes ineligible, or if your authorization to any connected account or data ends. We may suspend the Service or disconnect a Marketplace account at any time if we reasonably believe your use could violate the Marketplace Terms, if a Marketplace requires us to, or if your use could jeopardize our standing with a Marketplace or our Marketplace API access.

4. Acceptable Use

4.1 Compliance with Laws and Policies

You agree to use the Service in compliance with all applicable laws and regulations, including intellectual property, advertising, and consumer protection laws, and the Marketplace Terms. You will not use the Service to:

  • violate any laws or regulations;
  • infringe or misappropriate the rights of others;
  • access data you are not authorized to access; or
  • engage in deceptive or manipulative practices on any Marketplace, including manipulating reviews, rankings, or search results, or submitting misleading listing content or advertising claims.

4.2 Account Security

You are responsible for all activities that occur under your account, including activities of your Authorized Users. You agree to:

  • keep your passwords and credentials secure, including API keys and MCP connection tokens;
  • notify us immediately of any unauthorized access or suspected compromise;
  • give each Authorized User their own login and not share login credentials (see Section 3.3);
  • log out from shared devices; and
  • use security features we provide, such as two-factor authentication where available.

4.3 Prohibited Activities

You must not:

  • attempt to gain unauthorized access to the Service or other users’ accounts;
  • use the Service to harvest or collect information about other users;
  • interfere with the proper operation of the Service;
  • circumvent any security measures, access limitations, or plan, seat, or usage limits;
  • use the Service, its Outputs, or any of our materials to develop, train, or improve a competing product or service, including any AI or machine learning model;
  • introduce malware, viruses, or other harmful code;
  • engage in excessive automated requests that could overload our systems;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, prompts, algorithms, or underlying system logic of the Service;
  • copy, frame, scrape, resell, sublicense, or make the Service available to third parties on a service bureau or time-sharing basis, except that agencies may use the Service to manage their clients’ accounts as described in Section 3.4;
  • use the Service to scrape or bulk-extract data from any Marketplace website;
  • use the MCP server, a skill, exports, or any other part of the Service to provide Marketplace data to third parties in a way the Marketplace Terms do not permit;
  • probe, scan, or test the vulnerability of the Service without our prior written permission (if you find a security issue, please report it to support@aakaarai.com); or
  • use the Service in any other way that violates the Marketplace Terms.

5. Your Data and Marketplace Data

5.1 Marketplace Data

We collect only the data necessary to provide the Service, and we access it through each Marketplace’s official APIs using secure methods. We comply with the Marketplace terms that apply to us as a developer, including Amazon’s Selling Partner API and Ads API terms, Acceptable Use Policy, and Data Protection Policy, and Walmart’s developer and API policies, and we use, store, retain, and delete Marketplace data only as those policies permit.

We share Marketplace data only with service providers that process it on our behalf to provide the Service and that are bound by obligations consistent with those policies, with third-party AI assistants or tools at your direction (Section 2.5), or as required by law or by a Marketplace.

5.2 Brand Analytics and Restricted Data Programs

Some Marketplace data, such as Amazon Brand Analytics, is available only to authorized brand owners and carries additional restrictions. We access this data in compliance with the applicable program terms, keep it confidential, protect it with appropriate security measures, and use it solely to provide insights about your brand’s performance to you. You must be authorized by the Marketplace to access this data for your brand(s), and you can revoke our access at any time.

5.3 How We Use Your Data

We use Your Content (defined in Section 6.2), including your Marketplace data, to provide, support, and secure the Service. We do not use your data to compete against you, sell it, or share it with other sellers. We do not use your Marketplace data or confidential business data to train general-purpose AI models made available to other customers.

Notwithstanding the foregoing, we may collect and generate usage data, performance data, and aggregated or de-identified data derived from your use of the Service that does not identify you or your brand (“Aggregated Data”), and we may use Aggregated Data to operate, develop, train, and improve the Service and our AI models and for other lawful business purposes, in each case only to the extent permitted by the Marketplace Terms and applicable law. Aggregated Data is owned by Aakaar AI.

5.4 Data Security

We maintain administrative, technical, and physical safeguards designed to protect your data against unauthorized access, use, or disclosure, and we will notify affected users and, where required, the relevant Marketplace, of security incidents involving Marketplace data as required by the Marketplace’s policies and applicable law. Our collection and use of personal information is described in our Privacy Policy. Where we process personal information on your behalf that is subject to data protection laws and we have signed a Data Processing Addendum with you, that addendum applies.

You represent that you have all rights, consents, and lawful bases necessary to provide any data you submit to the Service, including cost of goods and other business data and any third-party data, and you will not submit sensitive personal information unless we expressly permit it in writing. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5.5 Your Control

You control what data Aakaar AI can access through the permissions you grant, and you can revoke access at any time as described in Section 2.2.

6. Intellectual Property and AI Features

6.1 Our Intellectual Property

The Service, including its software, AI agents, models, prompts, algorithms, context intelligence and reasoning systems, rules engines, interfaces, design, text, graphics, documentation, Aggregated Data, and other content created by or for Aakaar AI, together with all improvements, enhancements, modifications, and derivative works of any of the foregoing (regardless of who contributes to them, including improvements made from your feedback, rules, approvals, or rejections), and all intellectual property rights in them (collectively, “Aakaar AI IP”), is and will remain the exclusive property of Aakaar AI and its licensors. These Terms do not grant you ownership of any intellectual property rights in the Service. All rights not expressly granted to you are reserved.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during your subscription term to access and use the Service solely for your internal business purposes (or, for agencies, to manage your clients’ Marketplace accounts) in accordance with these Terms. This license ends automatically when your account or these Terms end.

6.2 Your Content

As between you and Aakaar AI, you retain ownership of the data and content you upload or submit to the Service or that we obtain from your connected accounts (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free license, sublicensable only to our service providers, to use, host, copy, process, analyze, modify, and display Your Content to provide, maintain, secure, and improve the Service and to create Aggregated Data, in each case subject to Section 5.3, the Marketplace Terms, and our Privacy Policy.

6.3 Outputs

The Service generates recommendations, reports, analyses, insights, listing content, images, ad copy, campaign structures, and other outputs (“Outputs”), which may combine Your Content with Aakaar AI IP. Aakaar AI retains all right, title, and interest in the Aakaar AI IP embodied in or used to generate Outputs, including any templates, methodologies, models, and know-how, and in any combination, compilation, or derivative work that incorporates Aakaar AI IP. Subject to your compliance with these Terms, we grant you a non-exclusive, perpetual, royalty-free license to use the Outputs delivered to you for your own business purposes, including publishing approved listing content and images to your Marketplace listings.

Outputs may be similar to outputs generated for other users. AI-generated content may not be eligible for copyright protection, and we do not represent that any Output is protectable or free from third-party claims. You may not use Outputs to reconstruct, replicate, or compete with the Service.

6.4 Feedback

If you provide feedback, suggestions, rules, approvals, rejections, or other input regarding the Service (“Feedback”), you hereby assign to Aakaar AI all right, title, and interest in such Feedback, and Aakaar AI may use it without restriction or compensation to you, including to train and improve the Service and our AI models.

6.5 Publicity

You allow us to identify you as a customer, using your name and logo, on our website, in customer lists, and in sales materials. We will get your written approval before publishing a case study, testimonial, or performance results about your accounts. You can withdraw this permission for future uses at any time by emailing support@aakaarai.com.

6.6 Marketplace Trademarks

Amazon and related marks are trademarks of Amazon.com, Inc. or its affiliates. Walmart and related marks are trademarks of Walmart Inc. or its affiliates. We respect Marketplace intellectual property rights and expect you to do the same when using the Service. See Section 11 regarding our relationship with Marketplaces.

6.7 AI Features

The Service uses artificial intelligence, including machine learning models and third-party AI providers, to generate Outputs. Outputs are probabilistic and may be inaccurate, incomplete, or unsuitable for your business. Profitability and net profit figures, forecasts, and inventory recommendations are estimates based on available inputs and are not accounting, tax, legal, or financial advice. You are solely responsible for reviewing Outputs before approving or relying on them and for ensuring that any listing content, images, claims, or advertising actions comply with the Marketplace Terms and applicable law, including intellectual property, advertising, and consumer protection laws.

We are not responsible for third-party AI assistants, such as Claude or ChatGPT, or for how they handle data you direct us to provide to them (see Section 2.5).

7. Fees and Payment

7.1 Plans and Fees

Aakaar AI offers subscription plans with different features and pricing, as shown on our website, in your account, or in your Order Form. Some fees may be based on your usage, advertising spend, or Marketplace revenue. We calculate these from your connected Marketplace data, and our calculations control unless they contain a clear error.

Our fees do not include your advertising spend, Marketplace fees, or other third-party costs. You pay those directly to the Marketplace or provider.

7.2 Billing and Renewal

For paid plans, you agree to pay all fees associated with your subscription and to provide accurate billing information. You authorize us and our payment processor to charge your payment method for all fees when due. Subscriptions automatically renew for the same billing period unless canceled before the renewal date.

7.3 Late Payment

If any amount is overdue, we may suspend the Service after giving you at least 10 days’ notice. Overdue amounts may accrue interest at 1.5% per month or the highest rate allowed by law, whichever is lower. If you believe an invoice is incorrect, please tell us within 30 days of the invoice date.

7.4 Taxes

All fees are exclusive of taxes unless stated otherwise. You are responsible for all sales, use, value-added, and similar taxes on your purchases, other than taxes based on our income.

7.5 Price Changes

We reserve the right to change our pricing and plan structures with notice to you.

7.6 Refunds

Subscription fees are generally non-refundable except as required by law. If you cancel your subscription, you will continue to have access until the end of your current billing period. We may issue refunds at our discretion in exceptional circumstances.

7.7 Free Trials

We may offer free trials of the Service. If you provide payment details when you start a trial, your account will convert to a paid subscription when the trial ends unless you cancel before then. If you do not provide payment details, your access will pause when the trial ends until you choose a paid plan. We may change or end a trial at any time.

8. Disclaimers, Liability, and Indemnification

8.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WHILE WE STRIVE TO PROVIDE ACCURATE AND USEFUL INFORMATION, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICE, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT; ANY WARRANTY THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED; ANY GUARANTEE OF SPECIFIC RESULTS OR IMPROVEMENTS TO YOUR MARKETPLACE PERFORMANCE, SALES, ADVERTISING COST, OR PROFITABILITY; AND ANY WARRANTY REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY OUTPUTS, THIRD-PARTY DATA, OR AI-GENERATED CONTENT.

8.2 Marketplace Changes

You acknowledge that Marketplaces may change their algorithms, policies, APIs, or platform features at any time, and may experience outages, which may affect the relevance or effectiveness of the Service. We are not responsible for changes made by a Marketplace that impact the Service.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AAKAAR AI WILL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
  • LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS;
  • ANY DAMAGE TO YOUR MARKETPLACE ACCOUNT OR STANDING WITH A MARKETPLACE, ANY ADVERTISING SPEND INCURRED, OR ANY CONSEQUENCES OF ACTIONS YOU APPROVE OR AUTHORIZE THE SERVICE TO TAKE, INCLUDING ACTIONS TAKEN BY AI AGENTS IN AUTOMATIC OPERATION; OR
  • ANY LOSS OF DATA OR SECURITY BREACHES BEYOND OUR REASONABLE CONTROL.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US$100).

8.4 Indemnification

You agree to indemnify, defend, and hold harmless Aakaar AI and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:

  • your use of the Service in violation of these Terms;
  • your violation of any third-party rights;
  • your breach of the Marketplace Terms, or any action, content, or data you submit, approve, or authorize through the Service, including any claim by a Marketplace or any third party relating to your listings, advertising, or Marketplace account; or
  • if you are an agency, any claim by your clients relating to their accounts or your services to them.

9. Term and Termination

9.1 Term

These Terms remain in effect while you use the Service or maintain an account with us. Your subscription term is set by your plan or Order Form.

9.2 Termination by You

You may cancel your subscription at any time through your account or by contacting us. Cancellation takes effect at the end of your current billing period, or as set out in your Order Form for fixed-term agreements. You may also end these Terms by deleting your account and ceasing all use of the Service.

9.3 Suspension and Termination by Us

We may suspend or terminate your access to the Service:

  • if you violate these Terms;
  • if you fail to pay fees when due, as described in Section 7.3;
  • if required by law or the Marketplace Terms, if a Marketplace suspends or restricts our or your API access, or if we reasonably believe your use could jeopardize our relationship with a Marketplace;
  • if your account has been inactive for an extended period;
  • for any reason, with 15 business days’ prior written notice to you; or
  • if we stop offering the Service.

9.4 Effect of Termination

When your subscription ends or these Terms are terminated:

  • your right to use the Service ends;
  • we will disconnect from your Marketplace accounts;
  • you will lose access to any features or insights provided by the Service;
  • we will handle your data as described in our Privacy Policy, and we will delete or stop using Marketplace data obtained through your connected accounts within the timeframes required by the Marketplace Terms, except for Aggregated Data or as otherwise required by law;
  • you remain responsible for any fees owed through the effective date of termination; and
  • provisions that by their nature should survive will survive, including intellectual property ownership, licenses to Outputs, Aggregated Data, and Feedback, disclaimers, limitation of liability, indemnification, and dispute resolution.

10. General Provisions

10.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.

10.2 Dispute Resolution

Informal resolution. Before starting arbitration, the party with a dispute must send the other a written notice describing it, and both parties will try in good faith to resolve it for 30 days.

Arbitration. If the dispute is not resolved informally, it will be resolved by binding arbitration administered by JAMS under its then-current rules, before a single arbitrator, in San Francisco County, California. The arbitration will be conducted in English, and judgment on the award may be entered in any court with jurisdiction.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or confidential information or to stop misuse of the Service.

Class action and jury waiver. CLAIMS MAY BE BROUGHT ONLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. TO THE EXTENT ANY CLAIM PROCEEDS IN COURT, EACH PARTY WAIVES ITS RIGHT TO A JURY TRIAL.

Courts. Any claim not subject to arbitration will be brought exclusively in the state or federal courts located in San Francisco County, California, and each party consents to their jurisdiction.

10.3 Severability

If any provision of these Terms is found to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.

10.4 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

10.5 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

10.6 Force Majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, labor disputes, internet or utility failures, Marketplace outages or API changes, or acts of government. This does not excuse your obligation to pay fees.

10.7 Notices

We may send you notices by email to the address on your account or through the Service. Legal notices to us must be sent by email to support@aakaarai.com and by mail to the address in Section 13. Email notices are effective when sent.

10.8 Electronic Communications

You agree to receive communications from us electronically and agree that electronic agreements, notices, and disclosures satisfy any legal requirement that they be in writing.

10.9 Relationship of the Parties

The parties are independent contractors. These Terms do not create a partnership, joint venture, employment, or agency relationship, except for the limited authority you give us to act on your Marketplace accounts as described in these Terms. There are no third-party beneficiaries of these Terms, including any agency’s clients.

10.10 Export Controls

You will comply with all applicable export control and sanctions laws in using the Service (see also Section 3.2).

10.11 Entire Agreement

These Terms, together with any Order Form, our Privacy Policy, and any Data Processing Addendum we have signed with you, are the entire agreement between you and Aakaar AI regarding the Service and supersede all prior agreements and understandings on that subject. If they conflict, the order of precedence in Section 1 applies.

11. Marketplace Relationship Disclaimer

Aakaar AI is an independent service provider and is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc., Walmart Inc., or any other Marketplace or their affiliates. Participation in a Marketplace partner or developer program, or any award or badge we display, does not mean that the Marketplace endorses the Service. Marketplaces are not responsible for the Service, and we are solely responsible for the Service we provide.

We access Marketplace data through official APIs and in compliance with the Marketplace Terms. However, a Marketplace may change its policies or API availability at any time, which could affect the Service. We will make reasonable efforts to adapt to such changes and keep you informed of any significant impacts.

Using Aakaar AI does not relieve you of your obligations as a Marketplace seller, vendor, or advertiser. You remain responsible for complying with the Marketplace Terms in your selling and advertising practices.

12. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on our website with a new “Last Updated” date. For material changes, we will also notify you by email or through the Service before they take effect.

Your continued use of the Service after the changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Service and cancel your subscription.

13. Contact Us

If you have any questions about these Terms, please contact us:

Email: support@aakaarai.com

Mailing address:

Aakaar AI, Inc.
490 Post St, Suite 500-2315
San Francisco, CA 94102
United States